Geturbrick is a French marketplace specializing in the resale of premium sneakers and streetwear, 100% new and authentic.

Our mission: to give you access to the most sought-after models, whether sold out or limited edition, with complete confidence.

Every item is rigorously checked before dispatch to guarantee its authenticity.

You can reach us by email at contact@geturbrick.com.

Our team replies within 24 hours, Monday to Friday.

You can also follow us and contact us via our social media: Instagram @geturbrick.

We don't have a physical store open to the public. All our sales are conducted exclusively online on our website. Orders are shipped from our warehouses.

To stay in the loop on the latest releases and exclusives:

• Sign up to our newsletter (€10 off your first order)
• Follow us on Instagram @geturbrick
• Enable notifications on our account

We regularly announce new arrivals and exclusive drops.

Once your order ships, you'll receive an email with your tracking number.

Use this number to track your package in real-time on the carrier's website (DPD or FedEx depending on your location).

You can also find your tracking info in your account on our site.

We ship to mainland France, French overseas territories, and across Europe.

For deliveries outside Europe, contact us at contact@geturbrick.com to check availability and get a quote.

In-stock items (Express 48H)

• Shipped within 24-48 business hours
• Delivery in 24-48h (France) or up to 72h (Europe)

Pre-order items

• Sourcing & verification: 5-12 business days
• Then standard delivery based on your location

You'll get email updates at every step.

Your tracking number is sent to you by email as soon as your order ships.

Check:

• Your spam or junk folder
• That your order email address is correct

Still can't find it? Log into your account or contact us at contact@geturbrick.com with your order number.

You can have it delivered to your home at any address of your choice.

Mainland France & Europe: DPD.

International (outside Europe): FedEx International Connect Plus.

Make sure the address is complete and correct to avoid any delivery delays.

Delivery costs depend on your destination and chosen method:

Mainland France:

• DPD: from €10 (24-72 business hours)

Europe:

• DPD: from €15 — 5-10 business days

International (outside Europe):

• FedEx International Connect Plus: 5-10 business days — Rates vary by destination

Free shipping on orders over €175 in France and Europe.

The exact cost shows at checkout after you enter your address.

Yes, 100% of our products are brand new and authentic.

Every item we send comes with a Geturbrick Verified seal certifying its quality and authenticity. Before it reaches you, our team inspects it to guarantee authenticity.

All our products come directly from our network of trusted reseller partners, both individuals and professionals across Europe. They're flawless and delivered in their original box with all accessories included.

Here's the deal: these products release in limited quantities and sell out at shops and major websites in no time.

Our mission: to get you access to these products—100% authentic, safe and secure.

We work with a network of trusted reseller partners, both individuals and professionals across Europe, so you can get these products even after official release.

When items arrive at our warehouse, our team checks them for authenticity.

Every product gets carefully examined:

• Labels — SKU codes, sizes, country of origin
• Stitching — Quality, consistency, finishing
• Materials — Leather, mesh, sole, glue
• Packaging — Box, tissue paper, accessories
• Smell — Fakes often have a distinctive chemical odor

Every detail is checked so you get an authentic product.

Once received at our warehouse, products from our reseller partners are checked by our team before shipping to you. If the product meets our standards, we add a Geturbrick Verified seal.

We add one seal per product: for a pair of sneakers, there's one seal on just one shoe.

This seal ensures:

• The product has been checked and shipped by our team
• In case of a return, we know it's the exact product we sent you

⚠️ Important: don't remove the seal unless you're completely sure you won't return the item—if you do, your return will be refused.

Our team checks and authenticates every product before sending it out.

After it passes our quality & authentication process:

1. Your product goes back in its original packaging
2. We add a Geturbrick Verified seal

This seal is your proof the product has been verified by us.

Not at all. Every item we ship has never been worn and has no defects.

We inspect each article before sending it to ensure authenticity and mint condition.

They come with:

• Original box
• Original packaging (tissue paper, stickers...)
• Accessories (spare laces, hang tags, etc.)

If any product has the slightest flaw, we don't ship it.

If you notice an issue (defective product, wrong item, damaged package), contact us immediately at contact@geturbrick.com.

Important: Take photos of the problem and keep all packaging. This will help us process your request quickly.

Our team will reply within 24 hours to find a solution.

Yes, as long as your order hasn't started processing yet.

Send us a message as soon as possible to contact@geturbrick.com with your order number.

Once your order has shipped, cancellation is no longer possible. You'll need to submit a return request instead.

Yes, you have 14 days after delivery to request a refund.

Conditions:

• Product unused, never worn, unwashed
• Original tags and packaging intact
• Box in perfect condition

Refunds are processed within 72 hours after we receive and verify your return.

Returns: You have 14 days to return an item to us. Return shipping costs are your responsibility (unless it's our mistake).

Exchanges: We don't offer direct exchanges. If you want a different size or model, return the item and place a new order.

Contact us at contact@geturbrick.com for the return address.

Our prices depend on several factors:

• Model rarity
• Market demand
• Size (certain sizes are more in demand)
• Stock availability

Prices may fluctuate up or down based on the market. Our goal is to offer you fair and competitive pricing.

To never miss a promotion:

• Subscribe to our newsletter — Get £10 off + exclusive offers
• Follow us on Instagram — @geturbrick

We regularly run flash sales and special offers for our community.

We typically stock sizes from 35.5 to 50 depending on the model and availability.

Each product page shows current stock sizes. Popular sizes (40-45) often sell out quickly.

If your size isn't available, contact us — we can sometimes source it for you.

Most of our sneakers are unisex.

Sizes are shown in EU, US Men's, and US Women's on each product page with our size converter.

General guide:

• EU sizes 35.5 to 40: typically women's
• EU sizes 40 to 50: typically men's
• EU sizes 38 to 43: unisex

Fit varies between brands and models.

Our tips:

• Measure your foot in cm and use our conversion guide
• Check the size guide on each product page
• If unsure, go up half a size

Have a question? Contact us at contact@geturbrick.com and we'll advise you.

Each brand has its own fit. Check our detailed guides with EU/US/UK/CM conversion charts:

• Nike size guide — Dunk, Air Force 1, Air Max
• Jordan size guide — Jordan 1, 4, 11
• Adidas size guide — Samba, Gazelle, Campus
• Yeezy size guide — 350, 500, Slide, Foam Runner
• New Balance size guide — 550, 2002R, 990
• Asics size guide — Gel-1130, Gel-Kayano 14
• UGG size guide — Tasman, Tazz, Classic
• Puma size guide — Suede, RS-X, Speedcat
• Converse size guide — Chuck 70, All Star
• Vans size guide — Old Skool, Sk8-Hi

You can pay with:

• Credit card — Visa, Mastercard, American Express, CB
• PayPal
• Apple Pay
• Shop Pay
• MobilePay
• Bancontact
• Przelewy24
• EPS

All payments are 100% secure via SSL protocol and certified gateways.

We never store your banking information.