Terms and Conditions of Sale

These General Terms and Conditions of Sale (hereinafter « Terms ») govern all sales concluded on the website www.geturbrick.com and the Geturbrick mobile application (hereinafter the « Site »), published by the company GETURBRUCK, SAS with capital of 1,000 €, registered with the RCS de Nanterre under number 953 293 651, whose registered office is located in Colombes (92) (hereinafter the « Seller » or « Geturbrick »).

The Customer declares having read and understood these Terms and accepts them without reservation prior to any Order.

• « Customer » — any natural person of legal age or legal entity placing an Order on the Site.
• « Order » — purchase of one or more Products on the Site.
• « Product » — item offered for sale on the Site (sneakers, clothing, accessories).
• « Site » — the website www.geturbrick.com and the Geturbrick mobile application.
• « Seller » — the company GETURBRUCK, operating the Geturbrick brand.

These Terms define the rights and obligations of the parties in the context of online sales of Products offered by the Seller. The Seller reserves the right to modify them at any time; the applicable Terms are those in force at the time of Order validation.

Products are described and photographed on the Site with the greatest possible accuracy. The photographs remain illustrative and cannot guarantee perfect similarity with the physical product.

All Products sold are 100 % new and authentic. Each Product is inspected by our experts before shipment and equipped with a sealed Geturbrick Verified tag certifying its authenticity.

The Seller reserves the right to remove any Product from the Site at any time and to modify its information.

The Customer places an Order via the online checkout process. The Order is definitively validated only after payment confirmation; a confirmation email is then sent to the Customer.

The Seller reserves the right to refuse or cancel any Order for legitimate reasons, in particular:

• Payment issue
• Existing dispute with the Customer
• Abnormal or fraudulent Order
• Product unavailability

Once the order is validated by payment confirmation (Article 6), the Customer cannot unilaterally cancel their order, insofar as the corresponding Product is immediately sourced from our network of authorized resellers for authentication and shipment. The Customer's legal right of withdrawal remains fully applicable from the time of Product receipt, under the conditions set out in Article 9. Chargeback procedures with payment service providers cannot substitute for this legal procedure when the merchandise has been correctly prepared in accordance with the Order.

Prices are stated in euros, all taxes included (French VAT). For deliveries outside Europe, customs duties and import taxes may apply in accordance with Article 7bis. Delivery costs are displayed before Order validation.

Accepted payment methods: bank card (Visa, Mastercard, American Express), PayPal, Apple Pay, Shop Pay.

Payment is secured by our service provider. Bank details are encrypted and are not retained by the Seller. The Order is validated once payment is accepted.

Products are delivered to the address provided by the Customer when placing the Order. Geturbrick delivers to mainland France, overseas departments and territories, the European Union, and internationally.

Indicative rates

• Mainland France: DPD, from 10 € — 24 to 72 business hours
• European Union: DPD, from 15 € — 5 to 10 business days
• International outside Europe: FedEx International Connect Plus — 5 to 10 business days, rate varies depending on destination

Free delivery from 175 € purchase in mainland France and Europe. Outside Europe, delivery costs remain applicable regardless of Order amount.

Timeframes. Timeframes are indicative and start from shipment. Products marked « Express 48H » are in stock in our warehouses and ship quickly; other Products are sourced from our network of suppliers, which may extend the timeframe.

Receipt. A signature is required upon package delivery. Operational details (tracking, delivery refusal, damaged package) are specified on our Delivery & Returns page.

Orders shipped outside the European Union (including United Kingdom, Switzerland, Norway) may be subject to customs duties, import taxes, and local VAT, determined by the customs authorities of the destination country. The Customer is solely responsible.

These fees are not included in the price of Products, the delivery costs invoiced by Geturbrick, or the total Order amount. They are settled directly with the carrier or customs authorities upon delivery.

Geturbrick cannot predict the exact amount of these fees, which depends on local legislation, the declared value of the package, and the type of Products ordered. As an indication, for the United Kingdom, they represent between 20% and 30% of the Order value, plus carrier processing fees. It is the Customer's responsibility to inform themselves about their country's regulations before ordering.

Refusal to pay customs fees. If the Customer refuses, the package will be returned to Geturbrick. In this case:

• No refund will be issued
• Outbound delivery costs are not refunded
• Processing fees up to 15% of the Order amount may be deducted
• The right of withdrawal does not apply, as refusal to pay does not constitute legitimate grounds for return

By placing an Order to a destination outside the European Union, the Customer acknowledges having read these provisions and accepts them.

Transfer of ownership of Products occurs only after full payment of the price.

In accordance with articles L.216-4 and L.216-5 of the Code de la consommation, GETURBRUCK remains responsible for proper delivery execution until Product receipt by the Customer. In case of loss or damage to the package during transport, the Customer contacts Geturbrick, which handles proceedings with the carrier and proposes an appropriate solution (Product reshipment or refund).

In accordance with article L.221-18 of the Code de la consommation, the Customer has 14 days from Product receipt to exercise their right of withdrawal, without justification or penalty.

Return conditions

• Product returned in original condition, unworn, tags present
• Sealed Geturbrick Verified tag intact
• Original packaging preserved

To exercise this right, contact Geturbrick at contact@geturbrick.com to obtain the return address. Return costs are the Customer's responsibility. Refund is issued within 72 hours of Product receipt and verification.

A return with defects (worn, tag removed or damaged) will be refused and the Product will be reshipped to the Customer at their expense.

Exceptions. The right of withdrawal cannot be exercised when:

• The Geturbrick Verified seal has been removed or damaged
• The Product has been worn or used
• The Product is returned without original packaging
• The Product was refused by customs for non-payment of import fees (see Article 7bis)

All Products benefit from legal warranty of conformity (articles L.217-4 and following of the Code de la consommation) and warranty against hidden defects (articles 1641 and following of the Civil Code).

Authenticity warranty. Geturbrick warrants the authenticity of all Products sold. Each Product is inspected by our experts and equipped with a sealed Geturbrick Verified tag.

The Seller cannot be held responsible for non-performance of the contract in case of force majeure, stock shortage from suppliers, or unforeseeable and insurmountable act of a third party. Its liability is in any case limited to the Order amount.

For any questions or complaints, contact our customer service:

• By email: contact@geturbrick.com
• Via the contact form

Response within 24 to 48 business hours.

In case of dispute, the Customer may resort to a consumer mediator free of charge for amicable resolution.

In accordance with the Code de la consommation, GETURBRUCK adheres to the FEVAD Mediation Service (Fédération du e-commerce et de la vente à distance) — BP 20015, 75362 Paris Cedex 8 — mediateurfevad.fr. The Mediator Service can be contacted after prior written request to Geturbrick remains unresolved.

The Customer may also file their complaint on the European online dispute resolution platform: ec.europa.eu/consumers/odr.

Personal data collected when placing an Order is necessary for its processing and is managed in accordance with our Privacy Policy. The Customer has the right to access, rectify, delete, and port their data.

The elements of the Site (texts, images, logos, trademarks) are protected by intellectual property law and are the exclusive property of GETURBRUCK. Any reproduction, even partial, is prohibited without prior written authorization.

These Terms are governed by French law. In case of dispute and failing amicable resolution, French courts shall have exclusive jurisdiction.