Geturbrick is a French marketplace specializing in the resale of premium sneakers and streetwear, 100% new and authentic.

Our mission: to give you access to the most sought-after models, whether they are sold out or limited edition, with complete confidence.

Each item is rigorously checked before shipment to guarantee its authenticity.

You can contact us by email at contact@geturbrick.com .

Our team will respond within 24 hours, Monday to Friday.

You can also follow and contact us via our social media: Instagram @geturbrick .

Our head office is located in Colombes (92700) , in the Paris region.

We do not have a physical store open to the public. All our sales are conducted exclusively online through our website.

To make sure you don't miss any of the latest releases and exclusives:

• Sign up for our newsletter (€10 off your first order)
• Follow us on Instagram @geturbrick
• Enable notifications on our account

New arrivals and exclusive drops are announced regularly.

As soon as your order is shipped, you will receive an email with your tracking number .

This number allows you to track your parcel in real time on the carrier's website (Chronopost or Colissimo).

You can also find your progress in your customer area on our website.

We deliver to mainland France , the French overseas departments and territories , and throughout Europe .

For deliveries outside Europe, contact us at contact@geturbrick.com to check availability and obtain a quote.

Items in stock (Express 48H)

• Shipping within 24-48 business hours
• Delivery in 24-48 hours (France) or 72 hours max (Europe)

Items made to order

• Sourcing and verification: 5 to 12 business days
• Then standard delivery depending on your location

You will be notified by email at each stage of the process.

Your tracking number will be sent to you by email as soon as your order is shipped.

Check:

• Your spam or junk mail
• Please ensure that the email address associated with your order is correct.

If you still can't find it, log in to your customer area or contact us at contact@geturbrick.com with your order number.

You can have it delivered:

• At home — at the address of your choice
• At a collection point — depending on the options available at checkout

Make sure the address is complete and correct to avoid any delivery delays.

Delivery costs depend on your destination and the chosen method:

• Home delivery (Chronopost) : from €10 (24 to 72 business hours)
• Pickup Point (Colissimo) : €8.80 (3-4 business days)
• Free shipping on orders over €220

The exact price will be displayed at checkout after you have entered your address.

Yes, 100% of our products are new and authentic.

All products we ship come with a Geturbrick Verified seal, certifying their quality and authenticity. Before reaching you, they are checked by our team to ensure their authenticity.

All our products come directly from our network of partner retailers, both individuals and professionals, across Europe. They are free of defects and are delivered in their original box with all accessories.

We'll explain everything: these products are released in limited quantities and sell out in stores and on traditional websites in a very short time.

Our mission: to give you access to these perfectly authentic products, in complete safety.

To achieve this, we work in partnership with a network of partner resellers , both individuals and professionals in Europe, to allow you to obtain these products, even after their official release.

When the products arrive at our premises, they pass through the hands of our team who ensure their authenticity.

Each product is carefully examined :

• Labels — Checking SKU codes, sizes, country of origin
• The seams — Quality, regularity, finishing
• The materials — Leather, mesh, sole, glues
• The packaging — Box, tissue paper, accessories
• The smell — Counterfeits often have a characteristic chemical odor

Every element is thoroughly checked to guarantee the authenticity of the product you receive.

Once received at our facilities, products sent by our partner retailers are inspected by our team before being shipped to you. If the product perfectly meets our requirements, we add a Geturbrick Verified seal .

We add a seal per product: if the product is a pair of sneakers, there will be a seal on only one shoe.

This seal allows:

• To ensure that the product has been properly checked and shipped by our team
• In case of return, please ensure that the product is indeed the one we sent you.

⚠️ Warning: you must not break the seal until you are absolutely sure that you are not going to return the product to us, otherwise your return request will be refused.

Our team takes care to check and authenticate each product before sending it.

After successfully passing our verification and authentication process:

1. Your product is returned in its original packaging.
2. We add a Geturbrick Verified seal

This seal is your guarantee that the product has been checked by us.

Absolutely not. All the products we ship have never been worn and have no defects.

We inspect each item before sending it to you to ensure its authenticity and brand new condition.

They are accompanied by:

• The original box
• The original packaging (tissue paper, stickers...)
• Accessories (extra laces, hang tags, etc.)

If a product has the slightest defect, it is not shipped.

If you notice a problem (defective product, wrong item, damaged package), contact us immediately at contact@geturbrick.com .

Important: Take photos of the problem and keep all packaging. This will help us process your request quickly.

Our team will respond within 24 hours to find a solution.

Yes, as long as your order is not yet being prepared.

Send us a message as soon as possible to contact@geturbrick.com with your order number.

Once the order has been shipped, cancellation is no longer possible. You will then have to submit a return request.

Yes, you have 14 days after receipt to request a refund.

Terms :

• New product, never worn, unwashed
• Original labels and packaging intact
• Box in perfect condition

The refund is processed within 72 hours of receiving and verifying the return.

Returns: You have 14 days to return an item. Return shipping costs are your responsibility (unless the error is ours).

Exchanges: We do not offer direct exchanges. If you would like a different size or style, return the item and place a new order.

Contact us at contact@geturbrick.com to obtain the return address.

Our prices depend on several factors:

• The rarity of the model
• Market demand
• Size (some sizes are more in demand)
• The status of available stock

Prices may fluctuate depending on the market. Our goal is to offer you a fair and competitive price.

To make sure you don't miss any promotions:

• Sign up for our newsletter — You'll receive €10 off + exclusive offers
• Follow us on Instagram — @geturbrick

We regularly organize flash sales and special offers for our community.

We generally offer sizes ranging from 35.5 to 50 depending on the model and availability.

Each product page indicates the sizes currently in stock. The most popular sizes (40-45) often sell out quickly.

If your size is not available, contact us — we can sometimes source it on request.

Most of our sneakers are unisex .

Sizes are indicated in EU, US Men's and US Women's on each product page thanks to our size converter.

In general :

• EU sizes 35.5 to 40: more women's
• EU sizes 40 to 50: more men's
• EU sizes 38 to 43: unisex

The sizing varies from brand to brand and model to model.

Our advice:

• Measure your foot in cm and use our conversion guide
• Consult the size guide on each product page
• If in doubt, go up half a size.

Any questions? Contact us at contact@geturbrick.com , we'll advise you.

Each brand has its own sizing. Consult our detailed guides with EU/US/UK/CM conversion charts:

• Nike Size Guide — Dunk, Air Force 1, Air Max
• Jordan Size Guide — Jordan 1, 4, 11
• Adidas Size Guide — Samba, Gazelle, Campus
• Yeezy Size Guide — 350, 500, Slide, Foam Runner
• New Balance Size Guide — 550, 2002R, 990
• Asics Size Guide — Gel-1130, Gel-Kayano 14
• UGG Size Guide — Tasman, Tazz, Classic
• Puma Size Guide — Suede, RS-X, Speedcat
• Converse Size Guide — Chuck 70, All Star
• Vans Size Guide — Old Skool, Sk8-Hi

You can pay for your order by:

• Credit card — Visa, Mastercard, American Express
• PayPal
• Apple Pay
• Shop Pay

All payments are 100% secure via SSL protocol and certified gateways.

We never store your bank details.